Policies & Procedure

Each of our clients are very important to us!  Because of this, all that we do is for you – our clients – because you deserve it!  As such, we have outlined some of our most important business policies and procedures to enforce standards for all portrait sessions, ordering appointments and business contracts and transactions.  Please note that additional policies and procedures may be included in contracts and agreements outside of the ones listed below.   

STUDIO HOURS

Our business hours are Monday through Friday from 9:00am to 6:00pm and Saturdays and Sundays by appointment only.  Currently, we are open by appointment only.  We can be reached during hours of operation. Please contact Through Movement Photography to schedule a pick-up date/time and/or ordering appointment.  

COMMUNICATIONS

Through Movement Photography's primary mode of communication is email.  Please allow 24-48 hours to respond to your contact emails/messages.  Please do not contact Through Movement Photography via personal Facebook; there will be no guarantee of prompt response.  The best contact means include email (Sales@throughmovementphotography.com), phone (432-254-0448) or through our website (www.creativespacestmp.com). 

ADULT/PARENT PRESENCE AND PARTICIPATION

The parent(s) and/or legal guardian(s) of the high school senior shall be in attendance for all communications and events.  Parent(s) and/or legal guardian(s) are encouraged to accompany their child/children; however, are not required.

PRICING AND PAYMENTS

All prices are subject to change without notice.  Contract prices will not be changed upon signing of contractual agreement(s).  No products will be delivered until the entire amount is paid in full.  Acceptable payment methods include cash, check, debit or credit card with payments made payable to Through Movement Photography.  Returned checks are subject to a returned check fee.

BOOKING POLICY

The Photographer's total portrait session fee includes a non-refundable payment of 30% of the total portrait session fee/event services fee and must be paid in conjunction with signing of a contractual agreement.  A portrait session/event  date will not be reserved until both items are completed.  The Client agrees that this non-refundable payment is earned by the Photographer when paid, and is remitted in consideration of the experience, reputation, skill of the Photographer, and in consideration of the inability of the Photographer to schedule other clients during this time.  Client who signs contract for sessions is the point of contact. No additional parties can receive photos from sessions via the photographer. Cancelations, Rescheduling, & communications must come from Client who signed the session contract.

RESCHEDULING AND LATE ARRIVALS

If Client requests to reschedule a photographic portrait session, Photographer may apply the initial payment to a rescheduled session if notice is given at least seven (7) days prior to the scheduled portrait session. The rescheduled session must take place within six (6) calendar months.  Any Client that arrives late to the session will have the amount of time late deducted from the time allotted for the portrait session.  Photographer will not provide a partial refund or other compensation for the time deducted from the portrait session due to late arrival of the Client.  If weather conditions are not desirable for the portrait session based on Photographer recommendations, the portrait session will need to be rescheduled and the portrait session fee will be transferred to rescheduled portrait session date.  Due to liability and equipment damages, this decision will be at Photographer’s discretion. 

CANCELLATION

Unless otherwise stated in personalized mini or full session contract; If the Client requests to alter or cancel seven (7) or more calendar days before the agreed upon photographic event date, the initial nonrefundable payment will be applied to a mutually agreed upon reschedule date.  If the Client fails to show or cancels seven (7) or less calendar days before the agreed upon photographic event date, the initial non-refundable payment will be forfeited. 

LOCATION AND TRAVEL

The photographic session will begin at Through Movement Photography’s studio location in Lawton, OK unless otherwise agreed upon.  If Client specifies a certain location to be used during the portrait session, the Client is responsible for all location fees involved such as location access fees, parking, and other expenditures directly required for fulfillment of this Agreement.

COOPERATION

Photographer is not responsible for behavior of parties involved with the shoot, except for Photographer’s personnel.  If the desired outcome of your portrait session is jeopardized by the behaviors of parties involved except for Photographer’s personnel, Photographer cannot be held responsible.  The Client will assist and cooperate with the Photographer in obtaining the desired photographs, including but not limited to specifying persons and/or scenes to be photographed; taking time to pose for photographs at the Photographer's direction; providing a person to guide the Photographer to desired persons and/or scenes; pre-shoot consultations and questionnaires, etc.  The Photographer will not be responsible for photographs